FREQUENTLY ASKED QUESTIONS

EVERYTHING YOU NEED TO KNOW RIGHT HERE. DO YOU HAVE A QUESTION THAT IS NOT LISTED BELOW? THEN PLEASE CONTACT US DIRECTLY

General information

What are the check-in and check-out times?

The check-in time is 15:00 CET and the check-out time is 11:00 CET.

Is it possible to check in earlier or check out later?

An earlier check-in or late check-out is possible and subject to availability. A surcharge may apply. 

Can I bring my dog into the hotel?

Dogs and other pets are not allowed in our hotel.

Does the hotel have private parking?

Yes! Amsterdam Lake Hotel offers free private parking for its guests. Parking is at your own risk.

Is smoking allowed in this hotel?

There is a smoking ban throughout the entire hotel.  If a guest doesn’t comply with the smoking ban, the hotel is obliged to impose a fine of €250 on the guest.

Does Amsterdam Lake Hotel offer breakfast?

We offer an extensive continental breakfast.

Monday Saturday 07:00 – 11:00 / Sunday 08:00 – 11:00.

Do you offer discounts or special offers?

Yes. We have the lowest price, guaranteed.  Use the discount code “AMSTERDAM10” when making your direct reservation. Please feel free to contact us if you have any further questions or suggestions.

Is it possible to rent a boat at Amsterdam Lake Hotel?

At Amsterdam Lake Hotel you can rent a boat to explore Amsterdam from the water! 

What is the benefit of checking in online?

We offer our guests the possibility to check-in online. This speeds up the check-in process significantly, so you can start enjoying our hotel and the area sooner. 

transport

Can I park my car around the hotel?

Free public parking is widely available around the hotel. The hotel does not accept any liability for using the parking.

Where can I find information about public transport?

You can find this on the following website: 9292.nl. Please feel free to contact us if you have any further questions or uncertainties.

Do you offer an airport transfer?

Yes! You can reserve your airport transfer ahead of time or inform the hotel reception on the day itself.